Case Study: Fressnapf | Maxi Zoo achieves scalable, multilingual employee readiness and faster onboarding with Saba Cloud (Saba)

Fressnapf | Maxi Zoo Use Saba Cloud to Prepare Employees

Fressnapf | Maxi Zoo is a rapidly expanding European pet retailer with 1,400 stores in 11 countries and over 12,000 employees. Facing the challenge of delivering consistent, multilingual onboarding and customer-facing expertise as part of its Challenge 2020 goal to become the primary marketplace for pet owners, the company needed a scalable learning solution that would prepare staff across markets.

Fressnapf | Maxi Zoo implemented Saba Cloud to provide on-demand, anytime learning—online and offline—using social groups, videos and handouts to train employees on pet food, animal training and product recommendations. The platform supports broad onboarding, scalable training across languages and locations, and helps ensure employees are prepared to assist customers, advancing the company’s customer-success objectives.

Fressnapf

Kathrin Sommer

Head Of Continuning Professional Development