Case Study: Karrikins Group achieves 56% engagement increase and 60% turnover reduction with Saba (Halogen Performance)

Culture of feedback improves engagement at Karrikins Group

Karrikins Group is a social-impact consultancy with offices in Australia, New Zealand and the U.S. that delivers programs to nearly one million people each year. Facing rapid growth and a dispersed, largely remote workforce, the company needed to move beyond an annual appraisal model to align employee behaviour with its standards, improve engagement and retention, and give staff clear development tools and expectations.

Karrikins implemented Halogen Performance to align individual KPIs to company objectives, enable real‑time feedback and recognition, and centralize performance tracking. The platform helped create a culture of ongoing feedback, drove a 56% increase in engagement (41% to 64%), cut turnover from over 40% to 16% (≈60% reduction), placed feedback scores in the 98th percentile, and delivered measurable cost savings equivalent to roughly 5% of annual revenue.

Karrikins Group

Stephanie Carman

Head of People and Performance