Case Study: UW Credit Union achieves a high‑performance, highly engaged workforce and streamlined pay‑for‑performance with Saba (Halogen Performance & Compensation)

Credit union nets high-performance culture with compensation best practices

UW Credit Union, a federally insured financial institution with 20 branches, more than $1.6 billion in assets and 171,000+ members, faced the challenge of aligning its workforce and sustaining high service levels while managing cumbersome, spreadsheet- and paper-based performance and pay-for-performance processes. The manual systems burdened HR and managers, limited access to reliable data for pay decisions, and made it difficult to drive consistent goal alignment, accountability and employee engagement.

By implementing Halogen Performance and Halogen Compensation (TalentSpace), UW Credit Union automated performance reviews and compensation planning, replacing 50 spreadsheets and cutting HR appraisal administration from 120 to 20 hours per year while reducing manager evaluation time by over 60%. The solution improved goal alignment, transparency and fairness in pay decisions, coincided with steady engagement gains (from 3.88 to 4.19 between 2007–2011) and helped deliver top customer satisfaction (70% “very satisfied,” in the 91st percentile), contributing to a stronger high-performance culture and external recognition as a top workplace.

UW Credit Union

Kate Adametz Jenkins

Compensation Analyst