Case Study: W.B. Mason achieves 99% on-time delivery with Ryder fleet management

W.B. Mason - Customer Case Study

W.B. Mason, a leading office supply company, faced the challenge of managing its rapidly growing delivery fleet, which was central to its business model and customer promise of same-day delivery. The complexities of vehicle maintenance, the high cost of ownership, and the need to enter new markets efficiently prompted them to seek an alternative to in-house fleet management. They turned to the vendor Ryder for a full service lease solution.

Ryder implemented a comprehensive full service lease, taking over all aspects of fleet management. This included performing over 2,000 annual preventive maintenance inspections, providing a vast support network for rapid breakdown response, and collaborating to custom-design trucks for optimal delivery efficiency and safety. As a result, W.B. Mason achieved a 99% on-time delivery rate, enabled its national expansion into 24 states, and could focus entirely on its core business while Ryder managed the fleet.

W.B. Mason

Leo J. Meehan

Iii President And CEO