Case Study: True Value achieves greater supply chain visibility and higher order accuracy with Ryder

True Value - Customer Case Study

The customer, True Value, a large retailer-owned hardware cooperative, faced escalating consumer expectations and the pressure to provide rapid, just-in-time deliveries with high order accuracy. To address these supply chain challenges, they partnered with vendor Ryder to leverage their dedicated transportation solutions service.

Ryder implemented a dedicated fleet solution for True Value, managing driver management, routing, and scheduling services across their distribution network. This partnership resulted in a 99.7% order accuracy rate and improved service levels. The solution provided True Value with increased flexibility and visibility, allowing them to focus more on their core competencies.

True Value

Abhinav Shukla

Senior Vice President And Chief Operating Officer