Case Study: Keen gains greater API visibility and faster failure response with Runscope

Runscope Gives Keen Ultimate Visibility Into its Mission Critical API

Keen, a cloud-based data analytics company, relies entirely on its API to serve its global customers and faced the challenge of gaining sufficient visibility into its performance. Their previous monitoring solution only provided basic endpoint pinging, which was inadequate for quickly debugging intermittent failures and ensuring reliability. They needed a more robust API monitoring service from Runscope to proactively identify and resolve issues before their customers were affected.

By implementing Runscope, Keen gained comprehensive API monitoring with tests running every minute from multiple global locations. The solution provided vital data on failure points and integrated seamlessly with their Slack and PagerDuty channels for rapid response. This allowed Keen's team to efficiently debug issues, establish performance baselines, and ultimately ensure their mission-critical API remains reliable, giving the engineers greater confidence and control.

Keen

Cory Watson

Principal Infrastructure Engineer