Case Study: MYOB achieves faster API debugging and stronger developer support with Runscope

MYOB Relies on Runscope to Support & Scale a Growing Developer Community

MYOB, Australia's leading accounting software provider, needed to support its growing community of over 2,400 third-party developers. The challenge was that manual support tactics were no longer adequate for quickly debugging unique API integration issues, which was a key imperative for fueling their Add-On Centre marketplace. They turned to Runscope for a solution.

By implementing Runscope's cloud-based API monitoring and testing tools, MYOB's evangelism team gained full visibility into API traffic to debug issues synchronously. The solution was inherently collaborative, allowing them to easily share tests with external developers. This enabled faster debugging, streamlined app development, and leveled the playing field for developers of all skill sets. As a result, MYOB's thriving developer community continues to support an Add-On Centre with over 180 unique and valuable apps for their customers. Runscope proved to be an invaluable tool for scaling their support and fueling business success.

MYOB

Keran McKenzie

API Platform Evangelist