Case Study: Keen achieves greater API visibility and faster failure response with Runscope

A Runscope Case Study

Preview of the Keen Case Study

Keen monitors APIs every minute with Runscope to catch failures faster

Keen, a data analytics company, relies entirely on its API for its business. Their challenge was ensuring this mission-critical API performed correctly at all times from locations across the globe. They needed more visibility than their previous monitoring solution provided to quickly debug and respond to failures before their customers were affected. They turned to the vendor Runscope for its API monitoring service.

Runscope provided Keen with automated API monitoring from multiple global points of presence, with some tests running every minute. This gave the team ultimate visibility into failures, including the vital detail of where a test failed. The solution was integrated with PagerDuty and Slack for real-time alerts, enabling a much quicker response. As a result, Keen can now efficiently discover, debug, and resolve API issues, and the principal engineer states he sleeps better at night knowing Runscope is watching their API.


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