Case Study: Smartmatic achieves stronger resource and capacity planning with Runn

Smartmatic - Customer Case Study

Smartmatic, the election technology company, needed a better way to manage resource and capacity planning across siloed teams. Before using Runn, its project resourcing data lived in scattered Excel sheets, making it hard to see overall team capacity, assess risk, or explain workload constraints to Sales when new work was proposed.

By implementing Runn’s capacity planning, utilization and capacity reports, and skills management features, Smartmatic centralized its planning data and improved visibility into workloads, PTO, and future staffing needs. With Runn, the team could spot capacity issues months in advance, right-size contractor hiring, share resources more effectively, and create more sustainable workloads—leading to improved risk management and less-siloed, more usable resource availability data.

Smartmatic

Shari Little

Product Director