Case Study: NCC Media reduces outages and issues by 75% with Runecast

NCC Reduces Outages and Issues by 75%

NCC Media, an advertising sales, marketing, and technology company with more than 600 employees across 17 U.S. offices, was dealing with recurring outages in its VMware vSphere v6 environment. The company needed better visibility into issues that could take systems offline, since troubleshooting often required calls to VMware Support Center and took too long.

NCC Media installed Runecast Analyzer in less than an hour for proof of concept and later used it daily in production to scan before and after changes. Runecast detected more than 50 issues affecting downtime or performance, and NCC Media reported a 75% drop in virtualization incidents, from 20 per month to less than 5, along with 50% fewer man-hours spent on server outages.

NCC Media

Henderson Alleyne

Director of Network Operations