Case Study: UK Largest Consumer Service Provider achieves greater control and 100% fulfilment with Rullion

UK Consumer Organisation - Customer Case Study

UK Largest Consumer Service Provider partnered with Rullion to gain control and visibility over a complex temporary recruitment supply chain. The organisation, which employs over 70,000 people across the UK, had previously relied on a PSL and ad hoc suppliers, leaving it unable to track contingent workforce numbers, spend, or compliance effectively, especially after the introduction of AWR requirements.

Rullion implemented a Managed Service solution for temporary staffing and IT contract recruitment, supported by its myRecruiter technology and on-site account management. The result was improved fulfilment and control, including 100% fulfilment rates, £110K cost avoidance in 2018, £1.6 million saved through agency fee reduction during migration, and over 400 contingent workers managed on-site, while also delivering strong stakeholder satisfaction scores and successful high-volume hiring support.