Case Study: Large UK Water Provider achieves lower costs, faster hiring and better candidate experience with Rullion

Large UK Water Provider - Customer Case Study

Rullion partnered with a Large UK Water Provider serving around seven million people and 200,000 businesses across North West England. The customer needed a trusted recruitment partner to manage and moderate suppliers, improve time-to-hire and candidate experience, reduce costs, and reliably fill large volumes of temporary, contract, and permanent roles.

Rullion delivered a Managed Service Provider solution alongside recruitment technology and permanent recruitment support, including its myRecruiter platform, Launchpad video assessment tool, and hiring-manager training. The partnership delivered £6.5 million in cost savings, a 100% fulfilment rate, 400+ contractors on-site, 550 placements per year, and world-class NPS scores of 100 from Hiring Managers and 90 from contractors, while also supporting high-volume campaigns such as 120 meter-reading hires ahead of schedule.