Case Study: University of Akron Achieves Future-Ready Campus Connectivity with RUCKUS Networks

University of Akron reduces move-in week tickets by 100% with RUCKUS Networks

The University of Akron, a large higher education institution, faced significant network challenges due to an aging infrastructure that struggled with high device density and demanding digital learning tools. This resulted in a burdensome student onboarding process and rising IT support tickets. The university selected RUCKUS Networks to implement a comprehensive solution featuring Wi-Fi 7 access points, the RUCKUS One cloud-managed controller, and the Cloudpath Enrollment System.

RUCKUS Networks delivered North America's first large-scale Wi-Fi 7 campus rollout. The solution automated device onboarding and used AI to proactively identify and fix network issues. The results were immediate and substantial, including a 100% reduction in move-in week service tickets, a 30% overall drop in tickets, and a 300% increase in concurrent device density. The university also achieved a 50% boost in internet capacity and now supports 15,000 concurrent users with improved performance.

University of Akron