Case Study: Service Foods achieves reliable cold-chain Wi-Fi and broader coverage with RUCKUS Networks

Service Foods boosts cold-chain Wi‑Fi coverage by 40% with RUCKUS Networks

Service Foods, one of New Zealand's largest foodservice distributors, faced the challenge of maintaining reliable Wi-Fi in its extreme cold-chain environments, including freezers operating at –25°C. Intermittent dropouts were disrupting high-velocity warehouse operations. To build a resilient and scalable networking foundation, Service Foods partnered with RUCKUS Networks.

RUCKUS Networks implemented a purpose-built solution using their Wi-Fi 6 access points, including hardened IP67-rated models for freezers, ICX switches, and the Virtual SmartZone for management. This provided reliable performance in extreme conditions and enabled centralized management. The results included up to 40% greater coverage with fewer APs, the elimination of Wi-Fi-related support calls, and a reliable network that supports the company's national expansion.

Service Foods