Case Study: Nordic Hotel Forum achieves seamless contactless guest experience and future‑proof IoT‑ready Wi‑Fi with RUCKUS Networks

RUCKUS Wi-Fi and HotelBuddy guest technology make your stay even better

Nordic Hotel Forum, a four‑star business and conference hotel in Tallinn, needed to modernize the guest journey and back‑office operations by introducing contactless, self‑service technology, digital room keys and secure, IoT‑ready Wi‑Fi while reducing paperwork and improving productivity and guest satisfaction.

The hotel deployed a full RUCKUS stack with HotelBuddy—RUCKUS APs, ICX switches, IoT controller, SmartZone and RUCKUS AI—enabling mobile check‑in, mobile keys (IoT door‑lock modules), Chromecast support and per‑guest Dynamic PSK security. The result: faster, self‑service stays, automated administration, better upselling and resource focus, robust IoT readiness and a future‑proof, proactively managed network that supports sustainability goals.

Nordic Hotel Forum

Feliks Mägus

Co-Owner