Case Study: Crystal Point achieves reliable, luxury‑grade Wi‑Fi with RUCKUS Networks

Retain and Attract New Residents with a Reliable and High-Performing Network

Crystal Point is a 69-unit luxury high-rise in Phoenix whose HOA discovered that the building’s Internet and Wi‑Fi — plagued by dead spots, buffering and frequent disconnects — was falling short of residents’ expectations and undermining the building’s premium amenity offering. With daily complaints and a need for an upscale, easy-to-manage service, the HOA engaged Dual Path to find a robust, fully managed networking solution.

Dual Path deployed a fiber/Cat6 backbone with Ruckus ICX switches, an R510 access point in each condo and a SmartZone controller for centralized management and monitoring. The enterprise-grade installation delivered stronger coverage, higher client capacity, improved security and 100% uptime, enabling smart‑home features, simplified maintenance and clear resident satisfaction while adding value to individual units and the community.

Crystal Point

Eric Markow

Dual Path’s Chief Technology Officer