Case Study: Kerry Hotel, Hong Kong achieves seamless high-performance Wi‑Fi and IPTV for guests with RUCKUS Networks

Hong Kong’s newest luxury hotel network delivers premium guest experience

Kerry Hotel, Hong Kong is a new 546‑room urban resort on the Kowloon waterfront featuring restaurants, landscaped gardens and the city’s largest pillar‑free ballroom. As a modern luxury property, it needed a reliable, high‑performance wired and wireless network to deliver IPTV and HD streaming, support the property management and eConcierge systems, and handle high‑density, multi‑device use during large events.

Ruckus deployed ICX switches, 802.11ac indoor/outdoor access points and SmartZone controllers, leveraging BeamFlex and ChannelFly to extend coverage and minimize interference with centralized management for easy administration. Delivered on time and within budget, the solution produced fast, scalable Wi‑Fi, enabled in‑room IPTV and mobile app services, supported POS and event connectivity, and generated positive guest feedback.

Kerry Hotel

Kam Ko

Information Technology Manager