Case Study: University of Regina achieves rock-solid, high-capacity campus Wi-Fi with RUCKUS Networks

High-Energy Campus Life Requires High-Reliability Wi-Fi

The University of Regina, a public research university serving about 15,000 students, was struggling with unreliable Wi‑Fi in high‑density and high‑interference areas — notably the busy food court, large lecture halls, library stacks, and an open‑atrium administration building. Upgrading the existing APs didn’t solve frequent dropped connections and roaming failures, generating daily student and faculty complaints and preventing use of modern teaching tools and large campus events.

After testing three vendors, the university standardized on Ruckus, deploying roughly 1,100 indoor/outdoor Ruckus APs with SmartCell Gateway and SmartZone management, plus SmartCell Insight and Visual Connection Diagnostics. The new network delivered immediate, consistent coverage (including tunnels and outdoor fields), handled large events without extra APs, increased 5 GHz throughput, reduced complaints from many per week to fewer than a dozen per semester (mostly user errors), and is now maintained by a two‑person team with minimal daily effort.

University of Regina

Art Exner

Associate Vice-President (Information Services)