Case Study: American Baptist Homes of the Midwest achieves reliable campus-wide Wi-Fi and secure mobile care with RUCKUS Networks

American Baptist Homes of the Midwest - Customer Case Study

American Baptist Homes of the Midwest (ABHM), a senior‑living provider with over 80 years of service, needed reliable, easy‑to‑manage Wi‑Fi so residents could stay connected with family and staff could access secure health‑care applications. With a small IT team, ABHM required a simple, campus‑wide solution that delivered a high‑quality user experience, secure onboarding, and separation of guest and administrative traffic.

Partnering with Clear North, ABHM deployed Ruckus ZoneFlex access points and ZoneDirector controllers, later expanding to 115+ R600 802.11ac APs with WPA2 and VLAN segmentation for guest and clinical networks. The centrally managed solution scaled from about 20 to 125+ APs across seven campuses, providing anywhere‑on‑campus internet access, enterprise control, and secure application access for caregivers.

American Baptist Homes of the Midwest

Roger Hennen

IT Director