Case Study: Prero Orthodontics boosts leads and patient engagement with Ruby Receptionists

Prero Orthodontics captures 40% more leads with Ruby Receptionists

Prero Orthodontics, a Beverly Hills-based orthodontic practice, was struggling to convert website visitors into leads, resulting in an estimated loss of $4,000 per missed connection. To address this challenge and improve patient accessibility, the practice turned to vendor Ruby and implemented its live online chat service.

By using Ruby's 24/7 live chat service, Prero Orthodontics immediately began to receive more referrals. The solution provided valuable transcripts of visitor conversations and data on their source, which helped the practice better direct its marketing resources. The vendor's service created a trusted, continuous point of contact for patients, directly impacting the practice's bottom line.

Prero Orthodontics