Case Study: Tecala Group achieves 90% management time savings and seamless scalability with Rubrik

Tecala Turns to Rubrik Data Management Solution to Support Continuing Growth

Tecala is an Australian managed service provider that delivers managed services, cloud, communications and security to government and mid‑market clients. The company struggled with a legacy backup system that was complex, unreliable, and prone to failed upgrades—issues that required senior staff to troubleshoot for days, threatened customer SLAs, and limited Tecala’s ability to scale.

By adopting Rubrik’s data management platform Tecala gained a plug‑and‑play, cloud‑ and API‑first solution with seamless upgrades, self‑service restores and effortless scalability. The change cut management time by about 90%, enabled an estimated 30% staff‑cost saving even as business doubled, reduced backup failures to under 0.1%, and now supports 80+ customers across Melbourne and Sydney.

Tecala Group

Lee Apps

Cloud Services Manager