Case Study: Secure-24 achieves minutes‑level recovery and API‑driven automated hybrid‑cloud backup with Rubrik

Secure-24 Delivers End-to-End Customer Experience with Rubrik’s API-driven Automation

Secure-24, a Michigan-based managed IT and mission-critical application hosting provider for large enterprises, was struggling with manual, inefficient backup processes, poor reporting, inability to scale legacy tools to public cloud and lengthy recovery times across its highly virtualized environment of tens of thousands of VMs.

By deploying Rubrik’s API-first backup and instant-recovery platform with ServiceNow integration, Secure-24 automated end-to-end workflows, enabled self-service recoveries and automatic SLA policy enrollment across on‑premises and public cloud workloads. The result: RTOs and RPOs shrank from hours to minutes, reporting and SLA compliance improved, and Secure-24 unlocked new revenue opportunities in regulated industries and hybrid-cloud services.

Secure-24

Sean Donaldson

Chief Technology Officer