Case Study: Fortune Global 500 Consulting Firm achieves €100,000+ productivity gains and 62% reduction in backup management time with Rubrik

Fortune Global 500 Consulting Firm Realizes €100,000 Increase in Productivity with Rubrik and ServiceNow

A managed IT services provider within a Fortune Global 500 consulting and professional services firm faced a complex, labor‑intensive legacy data management solution that lacked automation and self‑service capabilities. Supporting hosted cloud services for internal and external clients, the team spent excessive time on backup management and monthly recovery testing, limiting their ability to focus on strategic work.

By deploying Rubrik with ServiceNow integration and self‑service file‑level recovery, the customer cut backup management time by 62% (recovering 32 days of productivity), reduced monthly recovery testing time by 87% (downgrading the task from an 8‑hour Level 2 job to a 1‑hour Level 1 task), and realized more than €100,000 in returned productivity. The result: faster response times, greater automation, and the potential to allow clients to perform their own restores.