Case Study: California Department of Child Support Services achieves reliable, automated backups and 50%+ reduction in backup administration with Rubrik

Department of Child Support Services Safeguards Sensitive Data with Rubrik

California’s Department of Child Support Services—supporting roughly 600 headquarters staff and over 7,000 county caseworkers—needed a more reliable, cost-effective backup approach to protect sensitive personal and financial records. Their legacy system delivered inconsistent performance, required heavy administration and ongoing capital and licensing investments, and prompted DBAs to run local backups that increased storage use and muddied data ownership.

By standardizing on Rubrik (delivered and co‑managed with systems integrator ENS), the agency gained a policy-driven, hybrid‑cloud backup platform with no upfront capital outlay and near‑term licensing costs similar to before. The solution automated backups and replication, improved search-driven file restores, enabled DBAs to adopt standardized backup processes, cut staff backup time by more than 50%, and delivered faster, more reliable recoveries that supported remote work and development workflows.

California Department of Child Support Services