Case Study: Jacobs Engineering improves solid waste operations with Rubicon

Jacobs Engineering cuts customer complaints by 40% with Rubicon

Jacobs Engineering, a partner of Rubicon, faced a challenge in developing a new solid waste collection program for The Villages in Central Florida. They needed a system that provided full operational visibility, real-time analytics, and tools for issue resolution. After evaluating multiple vendors, the Jacobs team selected the Rubicon software platform to revolutionize their operations.

Rubicon implemented its smart waste and recycling solution across Jacobs' fleet, providing an in-cab tablet interface for drivers. This solution streamlined routing processes and resulted in significant improvements, including an approximately 40 percent decrease in customer complaints from reduced missed pickups and lower fuel costs. The partnership with Rubicon enhanced service levels, increased resident satisfaction, and solidified Jacobs' position as the community's solid waste provider.

Jacobs Engineering