Case Study: SafeAuto Insurance achieves rapid, reliable data-driven insights with RStudio

SafeAuto Insurance - Customer Case Study

SafeAuto is a 700‑person, $300M auto insurer operating in 18 states with a 20+ person analytics team. The company wanted to become more data driven but faced challenges around curating and preserving analytical work with testability and knowledge transfer, distributing clear visualizations and models, and delivering timely, trustworthy data for business decision‑making.

SafeAuto adopted Shiny, RStudio, and RMarkdown—starting with shinyapps.io prototypes and moving to Shiny Server Pro (supporting 170 concurrent production users) and the RStudio IDE—to centralize verified data, accelerate analyst onboarding, and publish interactive apps that let users download source datasets. The result: automated pipelines with next‑day or real‑time results, rigorous code‑driven testing, daily production deployments, and stronger modeling capabilities that enable faster, deeper business insights.

SafeAuto Insurance

John Kish

CIO