Case Study: Lighthouse Financial Corp reduces spreadsheet use by 75% with rSTAR Salesforce automation

Lighthouse Financial Corp cuts spreadsheet use by 75% with rSTAR

Lighthouse Financial Corp., a financial services firm, faced challenges with heavy reliance on spreadsheets and time-consuming manual processes after implementing Salesforce. As a new Salesforce user, they were unsure how to begin automating these cumbersome processes and enlisted rSTAR for post-implementation support and managed services.

rSTAR implemented Salesforce Service Cloud enhancements and automated workflows to streamline the company's operations. The solution reduced spreadsheet usage by 75% and saved each employee an hour per day, amounting to over 400 hours and nearly $20,000 in savings. The customer reported a huge boost in efficiency from rSTAR's work.

Lighthouse Financial Corp