Case Study: PacifiCorp achieves streamlined DSM program management and faster compliance reporting with Resource Innovations

PacifiCorp uses Nexant's energy efficiency software to streamline management of all DSM programs and business processes

PacifiCorp faced cumbersome, time-consuming management of its complex DSM and energy-efficiency programs using in-house and largely manual processes, which made regulatory reporting, savings verification, and scalability difficult. To centralize program information and speed reporting, PacifiCorp turned to Resource Innovations and its end-to-end DSM business process management software (iEnergy® DSM Central and Technical Reference Library).

Resource Innovations implemented a centralized, web- and mobile-accessible system of record that consolidated program and measure data, automated calculation/verification/auditing of TRM savings, and provided role-based security and built-in budget analysis. As a result, PacifiCorp gained real-time visibility into savings, costs and incentives, sped rebate and regulatory reporting, improved customer satisfaction, and dramatically reduced administrative time and costs.

PacifiCorp

Esther Giezendanner

Manager Demand-side Management