Case Study: GreenVille Health System achieves automated identity management and rapid access provisioning with RSA Security

Greenville Health Automates Identity Management and Boosts Efficiency With Rsa

Greenville Health System, the largest academic health system in South Carolina (seven hospitals, a medical school, 15,000 employees), needed to automate identity and access management for its Epic electronic health record system. The organization wanted to remove time-consuming manual processes while keeping patient data secure and ensuring clinicians and patients could access information easily.

Greenville implemented RSA Identity Governance and RSA Identity Lifecycle, integrating them with Epic via web APIs and RSA background tools to automate provisioning for about 15,000 employees and 5,000 external accounts. The change delivers 95% of users’ baseline access within seconds, cut the prior five‑person, three‑day process to an automated workflow, and reduced manual effort to roughly half an FTE — with plans to use RSA for compliance checks and third‑party risk monitoring.

GreenVille Health System

Rich Rogers

Vice President and Chief Information Officer