Case Study: Berkshire Bank achieves centralized security and proactive threat detection with RSA Security's NetWitness Logs and Packets

Consolidates Security Operations with RSA NetWitness Logs and Packets

Berkshire Bank, a 165‑year‑old regional financial services firm with 93 branches across New England and New York, faced growing security and compliance challenges as its workforce expanded. Manual controls that worked for a smaller staff became untenable, and the bank needed a centralized, automated way to protect customer and corporate data and meet regulatory obligations.

The bank implemented RSA NetWitness Logs and Packets as a centralized security platform feeding its SOC with logs, packet data, rules and alerts. The solution enabled real‑time detection and rapid analyst response (for example stopping unauthorized file transfers within minutes), improved threat hunting and operational visibility, reduced incident investigation times, and drove a culture shift toward greater security awareness—with executive buy‑in and measurable efficiency and compliance gains.

Berkshire Bank

Ryan Melle

Vice President, Information Security Officer