Case Study: PLUS Waalwijk improves customer service with R&R workforce management

PLUS Waalwijk - Customer Case Study

PLUS Waalwijk, a supermarket, faced the challenge of ensuring the right workforce planning was in place to provide optimal customer service after moving to a much larger store. The vendor R&R helped address this challenge using their R&R workforce management software and the R&R Job App.

The solution from R&R involved linking store data to easily create schedules and adjust staffing levels based on customer flow. This ensured the right employees were on the shop floor at the right times, realizing a maximum customer experience. R&R's Job App also provided clear communication for employees, immediately informing them of their schedules. This contributed to the goal of having the right staff in place efficiently.

PLUS Waalwijk