Case Study: Jumbo Hilversum achieves better workforce planning and service with R&R Workforce Management

Jumbo Hilversum - Customer Case Study

Jumbo Hilversum, a supermarket franchise, faced the challenge of managing its workforce to provide the ultimate consumer service and maintain its competitive edge. To achieve this, it needed to create perfect employee schedules and have clear insight into labor hours. The franchise entrepreneur, Carl van Dam, turned to vendor R&R and its workforce management services to address this challenge.

The solution from R&R provided peace of mind by giving employees clear visibility into their weekly hours and enabling the manager to plan effectively in advance. R&R became an integral part of the store's operations, with the entrepreneur convinced that no similar business could be managed without it. This implementation helped Jumbo Hilversum successfully fulfil its service promise to consumers through optimized scheduling.

Jumbo Hilversum