Case Study: National Consumer and Commercial Retail Bank achieves better control and efficiency with RR Donnelley

Vendor Consolidation Transforms Branch's Merchandising Program

National Consumer And Commercial Retail Bank turned to RR Donnelley to gain better control over its branch merchandising program across 2,000+ locations nationwide. Facing a need to improve cost savings, efficiency, and execution without disrupting its existing schedule, the bank also wanted to consolidate vendors, manage in-store marketing materials and new branch installations, and create a more effective inventory storage solution.

RR Donnelley implemented a three-part solution centered on its proprietary tracking system, warehousing and SKU management, and an on-site dedicated manager. RRD’s dashboard improved visibility into installation projects, orders, and fulfillment, while its inventory transfer and simplified reporting reduced complexity; the transition was completed in just three months. The result was stronger control, reporting, and execution for more than 200 unique annual projects, with the client citing RR Donnelley’s expertise, flexibility, and innovation as key to ongoing success.