Case Study: QSR boosts label efficiency and consumer safety with RRD ConnectOne Storefront

QSR consolidates label vendors with RR Donnelley, boosting orders 30%

The customer, QSR, a national fast casual restaurant chain, faced inefficiencies from managing multiple label vendors amidst a 30% spike in demand. Their fractured process for sourcing product and allergen labels became cumbersome, especially with the high turnover required by seasonal menus and changing FDA guidelines. They sought an on-demand, streamlined solution from their vendor, RR Donnelley.

RR Donnelley implemented its ConnectOne Storefront portal, a customized solution that consolidated all ordering into a single platform. This provided significant measurable impact, including the placement of 32,000 orders annually, 15% product cost savings, and 18% logistics savings. The solution also ensured compliance and reduced waste through accurate, location-based ordering.

QSR