Case Study: Global Healthcare Leader streamlines kitting and cuts overhead with RR Donnelley

Push to Simplify Kitting Eliminates Overhead Costs

Global Healthcare Leader, an innovative global healthcare company, was printing and distributing documents and kits from its New Jersey-based print center. With six employees, costly leased equipment, and limited space, the company needed to simplify its kitting and print operations while managing constant regulatory changes and up to 60 versions of complex kits to avoid compliance fines.

RR Donnelley (RRD) moved the work to its print, fulfillment, and distribution facility in Allentown, PA, where it could handle complex orders, tight deadlines, and compliance requirements. With on-site support from an RRD expert, the customer reduced non-revenue-generating headcount from six to two, eliminated equipment lease costs, freed up valuable building space, and improved order turnaround times versus the former internal print shop.