Case Study: a national office supply retailer improves invoice label supply chain reliability with RR Donnelley

Office Supply Retailer improves invoice label fulfillment with RR Donnelley

The customer, a leading national office supply retailer, faced significant supply chain strain due to inefficiencies in sourcing critical form labels for invoices. This lack of adequate inventory threatened to cause large-scale business disruptions for its retail partners. The retailer engaged RRD Labels Solutions to take over the manufacturing and warehousing of these labels, seeking a reliable external partner to avoid interruptions to its business-critical processes.

RRD implemented a solution where it took over the entire label manufacturing and warehousing process, distributing the product to the retailer's customers nationwide based on demand. By leveraging its comprehensive network, RRD was able to source materials and secure press time to ensure complete, on-time fulfillment of quarterly orders. The results for the client included on-time delivery, complete order fulfillment, increased reliability, reduced waste, and the elimination of the threat of store closings due to a lack of inventory.

Office Supply Retailer