Case Study: Leading Medical Technology Company achieves streamlined global packaging and reduced spend with RR Donnelley

Medtech Leader Revamps Complex, Global Packaging Processes

Leading Medical Technology Company, a global medtech leader with 30 manufacturing sites across North America, Europe, and Asia, faced growing complexity in its direct packaging operations as sales expanded. Managing hundreds of millions of units and thousands of SKUs across multiple suppliers led to inconsistent local performance, fragmented quality assurance, and difficult replenishment of packaging materials.

RR Donnelley (RRD) implemented a global direct packaging solution covering IFUs, cartons, and labels, along with material storage and rapid stock replenishment. RRD also set up global and in-region account teams, standardized quality and cGMP compliance across sites, and added automation and online tools to manage proprietary content; the result was a simplified global supply model, harmonized packaging specifications and manufacturing, and significantly reduced packaging spend.