Case Study: Global Health Service Provider achieves scalable on-site health screening support with RR Donnelley

Inventory and Logistics Management Supports On-Site Events

Global Health Service Provider, a global insurance-related health screening provider, needed a better way to support rapidly growing on-site screening events across employer campuses. With more than 5,500 events per year, highly seasonal demand, complex kits containing up to 120 items, cold-storage requirements, and the need for device testing before and after each event, they turned to RR Donnelley for inventory, kit-building, and logistics support.

RR Donnelley implemented a demand-driven product completion and reverse logistics model, including material planning, EDI-based kit fulfillment, track and trace, inbound/outbound product testing, quality audits, and real-time inventory management. The solution consolidated forward and reverse supply chain activities, improved flexibility for seasonal demand, reduced total supply chain cost, and enabled the customer to scale future on-site programs while improving customer service and traceability.