Case Study: Leading Digital Healthcare Company simplifies starter kit production with RR Donnelley

In-Region Postponement Simplifies Starter Kit Production

Leading Digital Healthcare Company, a fast-growing digital health and wellness provider, needed a more resilient way to manage welcome packs and starter kits for new users. Its China-based production and North American distribution model created challenges around tariffs, shipping complexity, demand spikes, geopolitical risk, and perceptions of non-domestically produced goods.

RR Donnelley implemented a hybrid in-region postponement solution using HIPAA-compliant facilities in Mexico and the Midwest for kitting, device configuration, pack out, procurement, printing, labeling, and logistics. By serving as a single-interface “control tower” for the starter kit supply chain, RR Donnelley reduced complexities, improved visibility, increased flexibility, shortened turnaround times, lowered costs, and eliminated tariffs and finished-goods inventory burdens.