Case Study: Large Jewelry Retailer Slashes Print Spend with RR Donnelley

High-Profile Jeweler Slashes Print Spend, Increases Efficiency

Large Jewelry Retailer Company, a large U.S. jewelry retailer, turned to RR Donnelley (RRD) to help reduce print costs and improve efficiency across a complex supply chain. The company wanted to consolidate vendors, gain better visibility into print spend, and create a more consistent approval process while maintaining reliable turnaround times. RRD’s integrated purchasing tool and print management capabilities were used to support these goals.

RR Donnelley implemented a more automated, integrated approach through its partnership with Coupa, managing direct mail, commercial print, packaging, labels, and third-party items while reducing touchpoints and improving visibility. The solution enabled end users to order and pay through a purchasing tool, automatically generate POs, and streamline order ingestion into RRD’s system. As a result, Large Jewelry Retailer Company achieved more consistent on-brand assets, managed obsolescence, and immediate cost savings of over 20%.