Case Study: Leading Medical Device Supplier Company achieves faster, lower-cost tray kitting with RR Donnelley

Custom Procedure Tray Kitting Solution Regains Control Over Suppliers

Leading Medical Device Supplier Company, a major supplier of standard and custom surgical trays for hospitals and clinics, needed to speed up sample tray development, improve supplier visibility and control, and reduce component pricing and lead-time issues. RR Donnelley (RRD) was brought in to support custom procedure tray kitting and help the company overcome scheduling, inventory, and sterilization challenges without disrupting service to end customers.

RR Donnelley implemented a comprehensive kitting solution with a FDA-registered, ISO 13485-accredited, cGMP/QSR-compliant facility, ERP integration, centralized procurement, lot-level traceability, and validated sterilization, packaging, and kitting processes. The project was launched in just 18 weeks with no backlog or negative customer impact, helped the customer gain control over sub-suppliers and improve cash flow, and delivered a 5% cost savings in year one, contributing to the company naming RRD its Supplier of the Year in year two.