Case Study: Leading Global Computer Manufacturing Company boosts throughput and cuts inventory with RR Donnelley accessory kit supply chain

A RR Donnelley Case Study

Preview of the Leading Global Computer Manufacturing Company Case Study

Consolidating an Accessory Kit Supply Chain

Leading Global Computer Manufacturing Company partnered with RR Donnelley to support rapid growth in its highly customized computer business. As orders increased, the company needed a supply chain provider and kitting solution that could handle complex, serialized accessory kits for desktops and servers, manage more than 50 suppliers, and support fast, reliable delivery while the company stayed focused on its core competencies.

RR Donnelley consolidated the accessory kit supply chain, managing supplier sourcing for software, cables, peripherals, print and packaging, while also handling material availability, kit sequencing, tracking, and integration with the customer’s IT systems. The result was a more efficient demand-driven model with real-time visibility, a 90-minute order-release-to-factory-merge cycle, 52% higher line throughput, inventory reduced to under 10 days, quality improved from over 1,100 DPPM to under 50 DPPM, and better cash flow through pay-by-consumption.


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