Case Study: a large national telecommunications company achieves supply chain disruption relief and postage savings with RR Donnelley direct mail solutions

a large national telecommunications company saves over $1MM annually with RR Donnelley direct mail support

The customer, a large national telecommunications company, faced severe supply chain and labor disruptions that threatened its ability to fulfill a major weekly direct mail program. Their existing supplier was failing, so they urgently called upon vendor RR Donnelley for a direct mail solution to meet their commitments.

RR Donnelley quickly engineered an interim inline snap pack format to keep the program on schedule. This successful intervention led to a continued partnership where RR Donnelley provides scalable platform redundancy and consultative support. The results include over $1 million in annual postage savings, more than $3 million in annual cost savings from a locked-in supply chain, and the fulfillment of an average of 4-5 million mail pieces per week.

Large National Telecommunications Company