Case Study: Non-Profit Healthcare Organization achieves 18% print management cost savings with RR Donnelley

A Better Course of Treatment Prescribed for Print Management Program

Non-Profit Healthcare Organization, one of the largest not-for-profit healthcare systems in its state, needed a better way to manage more than 35,000 annual print orders and 5,000+ inventory items across 15 hospitals, 5,500 physicians, and 26,000 employees. After reviewing its existing program, the organization turned to RR Donnelley for comprehensive print management support, local service, and savings opportunities.

RR Donnelley provided a dedicated implementation project manager to assess existing workflows, map requirements, and guide a smooth transition from the incumbent supplier. RR Donnelley then took over end-to-end print management, including production, delivery, and reporting for patient, administrative, and community communications, resulting in an 18% cost savings plus additional reductions from labor, creative services, and piece construction improvements.