Case Study: Tier 1 Gold Miner achieves 15% improvement in plan compliance and 80% more development blasts with RPMGlobal's ShiftManager

Tier 1 Gold Miner improves plan compliance and development meters using RPMGlobal’s ShiftManager

Tier 1 Gold Miner, a high-grade gold and silver operation in Latin America operating 24/7 with ~800 staff, was hampered by paper-based, siloed shift reporting that caused data errors, delays, poor accountability and slow decision-making. To address these issues the site turned to RPMGlobal and its ShiftManager planning and execution solution to replace manual processes and provide a single, up‑to‑date operational plan.

RPMGlobal implemented ShiftManager in a Mine Operations Centre with dashboards, radio communications and PowerBI integration, plus focused training to accelerate adoption. The result was a 15% improvement in plan compliance for development meters and an 80% increase in daily development blasts (from 5 to 9), along with better data accuracy, traceability and faster, more informed operational decisions across teams.