Case Study: Sparebanken Sør achieves 24/7 efficient operations with RPA Supervisor

Sparebanken Sør - Customer Case study

Sparebanken Sør, an independent regional bank in Norway, needed to manage a growing set of business-critical RPA processes in a highly competitive banking market. As their automation estate expanded, the bank spent too much time monitoring bots and handling interruptions, and the scale of operations made it difficult to provide 24/7 oversight without adding more staff.

To address this, Sparebanken Sør outsourced its RPA operations to RPA Supervisor, using the platform to orchestrate more than 20 processes per digital worker without scheduling and to manage prioritization based on SLAs. RPA Supervisor reduced monitoring and operations by 90%, increased robot utilization by more than 50%, and enabled 100% efficient 24/7 operations at no extra cost, allowing the bank to focus more on building new automations.

Sparebanken Sør

Petter Skare Falkum

Project Manager Robotics