Case Study: Digital Workforce achieves flexible, transparent managed services with RPA Supervisor

Leading Independent Intelligent Automation Service Provider - Customer Case study

Digital Workforce, a leading independent Intelligent Automation Service Provider, wanted to take its managed services to the next level with consumption-based pricing and more flexibility in how robots executed business processes. To support this shift, the company looked for a solution that could better handle different process types while improving SLA reliability and visibility for both the business and its customers.

RPA Supervisor provided the orchestration layer for Digital Workforce’s new RoboShore offering, combining robot-as-a-service, run management, and AI-driven prioritization. With RPA Supervisor, Digital Workforce gained customizable dashboards, intuitive process configuration, and full transparency into consumption, enabling a fully flexible, minute-based service model that helps customers accelerate their intelligent automation journey.