Case Study: a leading pharmaceutical company automates pharmacy management with Royal Cyber and IBM BPM

Pharmacy Automates with IBM BPM for a Successful Pharmacy Management Solution

The customer, a leading pharmaceutical company, faced the challenge of eliminating highly time-consuming manual data entry for patient prescriptions and drug selection processes. This manual system was prone to errors and contained redundant information. Royal Cyber was engaged to implement a solution using IBM Business Process Manager (BPM) and operational decision management technology.

Royal Cyber leveraged IBM BPM 8.5.6 Advanced to orchestrate the process flow and automate the entire prescription fill and refill process. This solution computerized patient information retrieval, automated insurance updates, and integrated rule services to streamline drug review. The vendor's work resulted in increased pharmacist productivity, a significant decrease in manual entry errors, and faster, more efficient prescription processing for the client.