Case Study: Marsh achieves improved web-enabled client access and navigation with Royal Cyber's IBM Rational HATS solution

Marsh - Customer Case Study

Royal Cyber was engaged by Marsh, a leading global insurance broker and risk advisor, to address the challenge of modernizing their legacy green screen system. The company needed a web-enabled application to improve workflow and navigation for both retaining existing clients and attracting new ones. The solution needed to be accessible from anywhere, compatible with multiple browsers, and easier for end users to operate to reduce training costs.

Royal Cyber implemented a solution using IBM Rational HATS to transform the host application into a modern web interface. They created an excellent template with advanced screen customization and combination, along with navigation macros to improve efficiency. The project delivered a highly available and secure application that provided quick navigation, a report generation utility, and access from browsers or mobile devices. The results included increased client attraction, reduced data-entry errors, higher productivity, and significant time savings for users.

Marsh