Case Study: an australian network of independent office supply stores achieves end-to-end business transaction monitoring with Royal Cyber Monitor Pro

End to End Business Transaction Monitoring for IBM Middleware

The Australian Network of Independent Office Supply Stores, a network of over 150 independent retailers, needed a single platform to monitor business transactions and to support a national online storefront for its members. They engaged Royal Cyber to address the challenge of gaining end-to-end visibility into transaction flows between their IBM WebSphere Commerce platform and their backend ERP systems.

Royal Cyber implemented its Monitor Pro solution alongside IBM WebSphere Commerce and IBM Integration Bus. This provided a dashboard for monitoring transactions, identifying issues, and viewing payload details, which substantially reduced transaction problems. The solution enabled the client to boost conversions by up to 114 percent and effortlessly manage individualized storefronts for all 150 member businesses.